If you are experiencing any issues with Deskista, or, you have any questions please do not hesitate to contact support at support@deskista.co.uk
We aim to respond to your query within 24 hours.
Frequently Asked Questions (FAQ)
Deskista uses an intuitive structure to model your offices. First you create an Office, then you create Locations within the Office, then you create resources within the location. There are two different types of Location: Floor and Car Parks and there are two different types of Resource: Desk and Parking Space.
Once logged in as Admin click Manage Offices and then click New. You will need the name of the office which must be unique to the others.
Once logged in as Admin click Manage Locations and then click New. Select the Office you would like to create the Location in then choose between either creating a Floor or a Car Park. After saving you can upload a floor plan by selecting the Floor Plan tab.
Once logged in as Admin click Manage Resources and then click New. Select the Location you would like to add the desk to then select Desk as the Resource Type. Finally, give the desk a unique name (for the Floor) and click Save.
Once logged in as Admin click Manage Features and then click New. Select the Resource Type you would like to assign the new feature to and then give the new feature a unique name then and click Save.
Once logged in as Admin click Manage Features and then select the Desk you would like to add the Feature to. Select the Add/Remove Features tab and then click the check mark next to the Feature you are adding. Deskista automatically saves as you select features, there is no need to click Save.
Yes Deskista supports parking spaces. To create a parking space you first need to create a Car Park. Car Parks can be created in the same way you create Floors but by selecting Car Park as the Location Type. Spaces can then be added under Manage Resources and selecting Parking Space as the Resource Type.
Yes, however, this is a Tenant wide setting and is not the default. To allow booking a Parking Space an Admin must first. To do this, log in as Admin and navigate to Global Settings by selecting Deskista Admin and selecting the Global Admin tab. Once in the Global Admin tab select "Allow Parking Space without Desk Booking" and then click Save.
Yes, this can be enabled under their account by select "Send me daily emails of my booked resources"
This is currently in development and we hope to bring this live soon. If you would like to know more information please contact us at sales@deskista.co.uk.
Deskista currently only supports English however it has been engineered to support other languages. If you would like a language added please contact us at support@deskista.co.uk and we will add it.
Deskista does not currently support meeting rooms however integration with Exchange Online/Outlook is on the roadmap.